Monday, 14 November, 2011

Microsoft LiveID Account Verification Fail

As a Microsoft License administrator for our company, I need to create a LiveID account to access our license agreements.  So I started down that path, got stuck at the LiveID password reset option (which is mandatory).  In order to create an account, I have to select a Question Answer combo that I have to correctly reply to in case I need my password reset.

These are the available questions:
1) I don't know my Mother's birthplace.  Scratch that option.
2) Best childhood friend.  I had a bunch, no one name is more memorable than any other.  If I pick one, 5 years from now I can't be certain I would pick that name again.
3) Name of first pet.  Ah!  That was Shep.

Not accepted.  The answer provided must be 5 characters long.  Minimum.  S-h-e-p  1-2-3-4 Oh for F#@$  Sakes!!!!

4) Favorite teacher.  Didn't have one.  If I did, it was Mrs. Whats-her-name.
5) Favorite historical person.  Seriously Microsoft?  How many people have a  "Favorite historical person"?  I suspect if you do, you have a list of them, so same problem as with Best childhood friend.
6) Grandfather's occupation.  I know that one!  He was a Cook!  C-o-o-k. 4 Characters.  Shit!!!!  OK how about Chef?  AAARRRGGGGGHHHHH!!!!

I'm at the point where I have to pick one of the questions, make up an answer AND WRITE IT DOWN SOMEWHERE FOR EASY RETRIEVAL BECAUSE I WILL NOT REMEMBER IT.  So I just defeated the purpose of picking a strong password earlier in the sign-up form.  The irony is so painful it hurts.

*SIGH*  If I could find the person that designed/approved this form I would kick them really, really hard in the shins.  Twice.

1 comments:

Ken Breadner said...

I'm sure you hear this every other minute, but I hate passwords. I have a couple of strong ones I use for anything financial or confidential--but only two. My other catch-all password is either weak or moderate depending on which site is judging its strength. How I'd love to just be able to touch my screen to prove my identity.